|
|
Article: Impact of Magnet Hospital Characteristics on Nurses' Perceptions of Trust Burnout Quality of Care, And Work Satisfaction.(Statistical Data Included)
- Article from:
- Nursing Economics
- Article date:
- September 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 Jannetti Publications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
ORGANIZATIONAL CHANGE has been the one enduring phenomenon in health care settings over the past 10 years. As organizations restructured to create more efficient patient care delivery systems, downsizing of programs and staff layoffs were common. The resulting uncertainty in health care work environments has shaken employees' confidence and trust in management. Survivors of organizational downsizing are uncertain about the future direction of the organization and their place within it. Organizational trust is the extent to which employees are willing to ascribe good intentions to, and have confidence in the words and actions of other people (Cook & Wall, 1980). Mistrust ...