Article: Firepond's SalesPerformer Suite to Power Steelcase International's Multi-Channel Sales Efforts Across Seven Languages, 14 Currencies.

Business/Technology Editors

WALTHAM, Mass.--(BUSINESS WIRE)--Oct. 23, 2001

Guided selling solution to speed direct web- and dealer-based

sales

Firepond (Nasdaq: FIRE), a leading provider of comprehensive guided selling and customer service solutions, today announced that Steelcase International, the international division of Steelcase, Inc. headquartered in Strasbourg, France, has selected Firepond's SalesPerformer(TM) Suite in a major deal to underpin the sales of its office environment products and services. A Fortune 500 company, Steelcase, Inc. is the world's largest manufacturer of office furniture with more than 800 dealer ...

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