Dresdner RCM Global Investors Selects Pivotal For CRM.

Business Editors/High Tech Writers

VANCOUVER, B.C.--(BUSINESS WIRE)--Nov. 14, 2001

Pivotal Continues to Demonstrate CRM Leadership in the Global

Financial Services Market

Pivotal Corporation (Nasdaq:PVTL)(TSE:PVT.), the leading provider of cost-effective customer relationship management (CRM) software, today announced that Dresdner RCM Global Investors, the global asset management division of Dresdner Bank, has selected Pivotal to improve the quality of client service.

Using Pivotal, Dresdner RCM's investment professionals will be able to manage clients' investment requirements; capture a complete history of client interactions and account activities; and ...

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