Article: Birds of a feather: Mrs. Crow, the swan lady of Bel-Air. (Buzz: the city observed).(Josephine Crow: caring for the swans at Los Angeles' Hotel Bel Air)(Brief Article)

PEOPLE TEND TO TREAT SWANS AS SOME KIND OF ORNAMENT," SAYS Mrs. Josephine Crow in a small but certain voice, sipping cappuccino in Nancy Reagan's preferred seat on the patio of the Hotel Bel-Air. "They're not a household pet. They're not things to look at because they're elegant. They must have a special keeper." The hotel, which owes its reputation as one of the world's most romantic oases in no small part to a resident bevy of Polish mute swans, has outdone itself in that regard. For the past 21 years Mrs. Crow, whose meticulously applied eyeliner (splitting at the outer edge into two minute flourishes), turquoise eye shadow, and soft chignon hint at her years as a ...

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