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Article: Kmart Rolls Out Self-Serve Cash Registers; Customers Check Out Themselves.
- Article from:
- Knight Ridder/Tribune Business News
- Article date:
- December 8, 2001
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Copyright informationCOPYRIGHT 2001 Knight-Ridder/Tribune Business News. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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By Cathleen Ferraro, The Sacramento Bee, Calif. Knight Ridder/Tribune Business News
Dec. 8--Besides Christmas trees that tip over in their stands and visiting relatives you don't like much, one of the season's top endurance tests arguably is w-a-i-t-i-n-g in long, exasperating lines.
Kmart's answer to the evergreen frustration? Make the customer do it. That's right, you check yourself out.
That's the philosophy behind the mass merchant's year-long rollout of self-serve cash registers. The latest high-tech machines -- operated by customers instead of clerks -- now dot more than 1,000 Kmart stores nationwide including outlets in Citrus ...
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