Article: Without a Scratch: Major Airlines Slash Service Everywhere Except Latin America. Why? Profits. (Cover Story).

Manuel Schreibmaier hung on to every airline announcement after the terrorist attacks in the United States. Sol melia hotels' executive vice president of sales and marketing for the Americas knew each canceled route was a nail in the coffin of the hotel industry. In particular, he watched Latin American powerhouse American Airlines.

Globally, American Airlines chopped 20% of its service and furloughed 20,000 employees. Continental deleted a fifth of its service and pink-slipped more than 11,000 employees. Delta made similar cuts. United axed 20,000 of its workers and cut departures by almost a third.

"I watched the industry reports very closely. We ...

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