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Article: Microsoft Announces New Customer Relationship Management Solution.
- Article from:
- PR Newswire
- Article date:
- February 26, 2002
CopyrightCOPYRIGHT 2002 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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FARGO, N.D. -- Microsoft Corp. today announced it will deliver Microsoft(R) Customer Relationship Management (CRM), the first Microsoft business solution built on .NET, later this year. Accessible from Microsoft Outlook(R) and the Web, Microsoft Customer Relationship Management will enable small and medium sized businesses to build more profitable customer relationships through increased sales effectiveness and more consistent customer service. Microsoft Customer Relationship Management is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage ...