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Article: Response Networks Launches Webinar Series; Partners With Industry Experts to Educate Marketplace On Service Level Management.
- Article from:
- Business Wire
- Article date:
- March 11, 2002
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Business/Technology Editors
NORTH ANDOVER, Mass.--(BUSINESS WIRE)--March 11, 2002
Response Networks, Inc., the Service Level Authority(SM), today introduced a webinar series to educate corporate enterprises and service level providers about effective service level management. Industry experts Theo Forbath of Nervewire, Jeff Kaplan of THINKStrategies, and Billie Shea of The Newport Group will participate. Scheduled events include:
--"Service Delivery Management: The Next Step for Corporate IT," on Thursday, March 14, at 1 p.m. EST. Forbath will discuss how corporate IT groups can use service level management to come to terms with the scale and ...