Article: Networked value chain[SM]: Seizing the competitive edge in supply chain management. (Cap Gemini Ernst & Young).

Are your inventory levels mounting? Do your customers complain about late deliveries? Is your once state-of-the-art supply chain software outdated? If you answer "yes" to any of these questions, then you should be examining your entire supply chain. Addressing specific areas, like inventory, customer service, or software will provide only short-term operational performance. To gain true, long-term competitive advantage-and reduce overall costs and increase efficiency -- companies need to take a more holistic approach to optimizing their supply chains. It is the integrated, end-to-end solutions, not the quick-fix, point solutions, that drive value and even revenue.

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