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Article: SpectraLink Deploys Wireless Telephones In Compaq's Technical Support Call Center; Canadian Call Center Using Link WTS to Provide Mobility for Managers And Improve Customer Service.
- Article from:
- PR Newswire
- Article date:
- March 25, 2002
CopyrightCOPYRIGHT 2002 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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BOULDER, Colo. -- SpectraLink Corporation , the leading manufacturer and supplier of workplace wireless telephone systems, announced that Compaq Computer Corporation has installed SpectraLink's Link Wireless Telephone System (Link WTS) in the Ottawa technical support call center. The Wireless Telephone System will allow Compaq call center management and key personnel to move about the call center and improve the level of customer support and service they currently offer.
The Link WTS is the only wireless telephone system that can support the high-density of telephone users common in a call center environment. It provides the same features as a standard desktop ...