Article: What do these people want anyway? (Retaining great employees).(Brief Article)

Last year, the Gallup Organization released the results of two multi-year studies to determine what employees need from their workplaces and what the best managers do to retain employees.

The following 12 employee statements are directly related to employee satisfaction, and ultimately whether or not a worker stays.

* "I know what is expected of me at work."

Telling employees every step to take in order to do their jobs "basically says `Check your mind at the door,'" said Marcus Buckingham, senior vice president at The Gallup Organization and a primary analyst for the study.

What makes employees happy is telling them what is ...

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