Article: American Express launches 'service decade' in restaurants nationwide. (American Express Travel Related Services Company Inc.)

AMERICAN EXPRESS LAUNCHES 'SERVICE DECADE' IN RESTAURANTS NATIONWIDE

CHICAGO, May 22 /PRNewswire/ -- The 1990 diner will be less intrigued by "status" and "trendiness" and more concerned with traditional values such as quality of food, reasonable costs and particularly, improved service, according to a study released today at the annual National Restaurant Association Show.

With half the American adult population eating out on a typical day, the dining experience in the 1990's will play a major role in the quality of life, according to Bonnie Schwartz, director of restaurant marketing for American Express(R) Travel Related Services. "Dining takes on ...

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