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Article: MM Group goes live with IP-based contact centre using Aspect Communications solutions.
- Article from:
- M2 Presswire
- Article date:
- April 10, 2002
CopyrightCOPYRIGHT 2002 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-10 April 2002-Aspect Communications: MM Group goes live with IP-based contact centre using Aspect Communications solutions (C)1994-2002 M2 COMMUNICATIONS LTD
RDATE:10042002
London -- Aspect Communications (Nasdaq: ASPT), the leading provider of business communications solutions that help companies improve customer satisfaction, reduce operating costs, gather market intelligence and increase revenue, and MM Group, one of the UK's leading direct communications specialists, have signed a deal to install Aspect's Internet Protocol (IP) technology in MM Group's nationwide network of contact centres.
MM Group identified Aspect IP ...