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Article: Senior Citizens Find Challenge and Satisfaction in Web Use; Nielsen Norman Group Releases Report On Web Usability for People Age 65 and Older.
- Article from:
- Business Wire
- Article date:
- April 15, 2002
CopyrightCOPYRIGHT 2002 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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News Editors/High-Tech Writers
SAN FRANCISCO--(BUSINESS WIRE)--April 15, 2002
Senior citizens have significantly more difficulty using the Web than those who are decades younger, but they nonetheless report strong satisfaction with the experience, according to a report entitled "Web Usability for Senior Citizens" released today by Nielsen Norman Group (NNG). In a study in which people age 65 and older and a control group of younger people were observed performing the same tasks on the Web, usability expert Jakob Nielsen and director of research Kara Pernice Coyne of NNG found that the Web is more than twice as easy to use for non-seniors as it was for ...