Article: Wireless LAN lessons learned; Coping with everything from renegade users to interfering elevators.

Doctors and nurses at St. Luke's Episcopal Health System had to change the way - and even where - they dealt with patients to get the most out of their wireless LAN.

"At first, we couldn't figure out why all of sudden a wireless device would lose its signal. Then we heard the transport elevator pass the floor, and it became very clear," says Gene Gretzer, project manager for access technology at the Houston hospital. After an IT stakeout of sorts, he discovered that metal beds on the elevator interrupted the connection between wireless laptops and the nearest access point.

Since widely deploying the hospital's wireless LAN, Gretzer says, users have ...

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