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Article: Is supply chain ROI being oversold? Benefits will come, study says. But not as quick as what's being promised.(AMR Research)
- Article from:
- Frontline Solutions
- Article date:
- April 1, 2002
- Author:
CopyrightCOPYRIGHT 2002 Advanstar Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Supply chain execution applications eventually work--but they're more complicated than end users have been led to believe by vendors. And that is creating a gap between expectations and fact, says AMR Research Inc., Boston.
Companies aren't likely to receive top-tier benefits from their supply chain applications until about two years after implementation, says AMR's recently released study, "Supply Chain Software Yields ROI--But it Takes Time," even though software companies are promising a return on investment in less than six months.
"End users have to be skeptical when vendors say there is going to be a short ROI timeframe," says Gerald McNerney, ...