Article: Sterling Commerce Global Customer Conference 2002 To Focus On Maximizing B2B Success In Challenging Times.

Business Editors

Global Customer Conference 2002

TORONTO--(BUSINESS WIRE)--May 24, 2002

July Event to Feature Business Process Innovator Michael Hammer,

More than 100 Educational Sessions for B2B Decision-Makers

Sterling Commerce, a subsidiary of SBC Communications Inc. (NYSE:SBC), today announced that Dr. Michael Hammer, the widely acclaimed business strategist who is credited with originating the concept of business process re-engineering, will serve as keynote speaker at its upcoming Global Customer Conference 2002.

In addition to Dr. Hammer, the conference - scheduled for July 15- 18 at the Venetian ...

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