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Article: Home furnishings retailer selects eGain to manage rapid growth in customer email; Crate & Barrel finds that online catalogue sales drive sharp increase in online customer communication.
- Article from:
- M2 Presswire
- Article date:
- June 7, 2002
CopyrightCOPYRIGHT 2002 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-7 June 2002-EGAIN COMMUNICATIONS: Home furnishings retailer selects eGain to manage rapid growth in customer email; Crate & Barrel finds that online catalogue sales drive sharp increase in online customer communication (C)1994-2002 M2 COMMUNICATIONS LTD
RDATE:06062002
eGain Communications Corporation (NASDAQ: EGAN), a leading provider of eService software for the Global 2000, today announced that US home furnishings retailer Crate and Barrel has chosen the eGain eService Enterprise suite, to help manage the growing number of email enquiries the company must handle as more and more of its customers choose to shop online. Two components of ...