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Article: In the black : Black Ink Systems introduces 'margin management' to telecom.
- Article from:
- America's Network
- Article date:
- May 15, 2002
- Author:
CopyrightCOPYRIGHT 2002 Questex Media Group, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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New operations support system (OSS) solutions mean that carriers can monitor at all times how their networks are operating, but very few have any way of knowing the same about how profitable they are. Business intelligence systems often allow users to collect and analyze revenue data, but only on a historical basis and on an aggregate level.
MARGINAL DIFFERENCES
But carriers' profit margins are increasingly being squeezed, and a pair of veterans from the financial industry saw an opportunity. Two years ago, Ed Sefton took his 20 years of experience in building and managing technology solutions for financial firms and joined forces with investment banker ...