Article: SkyFlow Inc. Voice Self-Service Solution Delivers Customer Satisfaction With Wine Country Gift Baskets.

BERKELEY, Calif. -- SkyFlow Inc. announced today that Wine Country Gift Baskets, a division of Houdini, Inc., has selected the SkyFlow Order Management Suite(TM) to speech automate their order and delivery enquiries. The SkyFlow Order Management Suite(TM) automates business processes such as Order Status, Delivery Status, Product Information, Alerts and Notifications, as well as applications that can be easily tailored for unique enterprise requirements. Wine Country Gift Baskets will offer voice self service alternatives to their customers, further exemplifying their philosophy as a one-stop source for quality, name brand gifts at affordable prices. Wine Country Gift ...

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