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Kmart and Wal-Mart: execs make the chains tick. (Commentary).
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MMR
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June 17, 2002
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Copyright informationCOPYRIGHT 2002 Racher Press, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Perhaps the two most interesting retailers in America these days are Kmart and Wal-Mart, the former for its dramatic new directions and aggressive new positioning, the latter for its unprecedented success and its dedication to both customer and employee.
Understandably, Kmart chief executive Bernard Fauber and Wal-Mart founder and chief executive officer Sam Walton have received much of the credit for their chains' success. But as both men will tell you--and sincerely believe--it's the people who report to them that really make their chains work.
At Kmart one of those people is Norman Milley, recently named president of Kmart's discount stores. As anyone familiar with ...
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