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Developing a first-rate technical training program. (service technicians) (includes related information)
- Article from:
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Air Conditioning, Heating & Refrigeration News
- Article date:
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August 27, 1990
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Copyright informationCOPYRIGHT 1990 BNP Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Developing a first-rate technical training program
What is technical training?
According to trainer Douglas Barney, writing in "The Handbook of Human Resource Development," it encompasses an endless variety of training jobs. "Technical HRD consists of those learning systems that provide job-related knowledge and skills specifically required by employees to design, operate, and maintain modern technology."
So you can teach typing, electronics, hvac system troubleshooting, or any of a thousand common or uncommon things, under the heading of technical and skills training.
Effective delivery of this training is essential. According to the American Society for ...