Article: Getting plugged in to E-Government; Ambitious program comprises two dozen projects, including e-Authentication effort focused on establishing online trust relationships.

Apply for Social Security benefits, reserve campground space at a national park or comment on pending legislation - all from the comfort of your Internet-connected home computer.

That's the scenario envisioned by the U.S. government under its broadly termed "E-Government" plan to simplify delivery of its services to citizens, businesses and municipalities.

The strategy is one of five that President Bush has adopted as part of his management reform agenda, which is aimed at making government more about citizens than bureaucracies.

"Just like companies were product-centered, governments tend to be agency-centered,"says Mark Forman, associate ...

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