Article: The Beaumont Enterprise, Texas, Business Briefs Column.

By Dan Wallach, The Beaumont Enterprise, Texas Knight Ridder/Tribune Business News

Jul. 31--HIGH-TECH SERVICES FIRM ADDS TO CALL-CENTER STAFF: PORT ARTHUR, Texas--Service Zone is beginning to staff the second wing of its new call-center building at 365 FM 365 with technical support agents for its new client, a home-computer printer manufacturer, said Roger Shillow, the site's vice president.

Shillow only would identify the client as a "major player in the market."

The market extends to customers in Quebec, Canada, so the Port Arthur site needs French-speaking agents as well as those who are fluent in Spanish for customers in Latin ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!