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Article: Experian pioneers the UK's first Internet protocol enabled customer contact centre.
- Article from:
- M2 Presswire
- Article date:
- August 14, 2002
CopyrightCOPYRIGHT 2002 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-14 August 2002-EXPERIAN: Experian pioneers the UK's first Internet protocol enabled customer contact centre (C)1994-2002 M2 COMMUNICATIONS LTD
RDATE:08142002
Nottingham, UK -- Experian, the global information solutions company, and a leading provider of business process outsourcing, has pioneered the UK's first Internet Protocol Customer Contact Centre. The new technology - which has gone live at Experian's new, state-of-the-art customer contact centre in Worcester - provides a blueprint for future call centres and is the result of a strategic partnership with Cable and Wireless and Cisco Systems.
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