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Article: Goodbye paper, goodbye costs: hand-held computing and mobile data access helped Ecolab exterminate its paper processing costs. (Case study: field service).(uses Intermec Technologies 6110)(Abstract)
- Article from:
- Frontline Solutions
- Article date:
- August 1, 2002
- Author:
CopyrightCOPYRIGHT 2002 Advanstar Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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For years, the more than 1,300 field technicians who work for Ecolab Inc.'s pest elimination division in St. Paul, Minn., have had one main task: the permanent elimination of rodents and insects from restaurants, hotels and food and beverage plants across the U.S.
But now those technicians have something to brag about other than the safer food handling environments they create for their clients' customers and employees. Using mobile computing technology to manage a variety of critical administrative tasks, those technicians have improved their personal productivity by more than 10%, driven out $2 million in annual costs and reduced the processing time for reports ...