Article: Virgin Mobile has won the Edexcel Best Call Centre Induction Training Award at the 7th Annual European Call Centre of the Year Awards 2002; The ceremony was held at Call Centre Expo on 17th September in Birmingham.

M2 PRESSWIRE-25 September 2002-Edexcel: Virgin Mobile has won the Edexcel Best Call Centre Induction Training Award at the 7th Annual European Call Centre of the Year Awards 2002; The ceremony was held at Call Centre Expo on 17th September in Birmingham (C)1994-2002 M2 COMMUNICATIONS LTD

RDATE:09252002

The communications company beat strong competition from nine other finalists including BUPA Customer Care centres, Eurostar UK and P&O Stena Line. The independent judging panel was searching for call/contact centres that had implemented a programme of training designed to ensure new employees had the best possible induction into the company. Entrants had ...

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