Article: Connecting in an uncertain environment.

Behind the Technology Curve

FOR THE AVERAGE AMERICAN, IT SEEMS UNTHINKABLE TO WAIT FOR HOURS as a single e-mail message is processed. It also seems just as unlikely that the average American would travel hours just to send a single e-mail message.

But for Muhammad Yaqub Chaudhary, who is dealing with a sluggardly information system in Kashmir, these scenarios are truths.

"Sometimes it takes hours for me to send one e-mail. Sometimes it is easier for me to drive four hours to Islamabad to send e-mail," said Yaqub. "The connectivity is not good. You cannot imagine the environment."

Now imagine this being the environment for a special ...

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