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Article: Protecting your hardwood floor from the elements: a coat for all seasons. (Wood or Wood Knot).
- Article from:
- National Floor Trends
- Article date:
- September 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 BNP Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Today's consumers continue to take advantage of the long-term value and durability associated with the purchase and installation of hardwood flooring products. Unfortunately, consumer expectations, if improperly addressed by the dealer, can promote the incorrect impression that hardwood floors are virtually maintenance free.
Without fail, warranty and maintenance procedures must be conveyed to the consumer at the point of sale, as opposed to being subsequently presented in response to a complaint. Working to protect the consumer's investment in hardwood flooring also helps protect our industry and its future prospects.
One of the most important ...