Article: EMAIL SUBJECT-LINE TESTING: CHEAP RENEWAL RESPONSE-BOOSTER FOR SOME B-TO-B'S.

Lesson #1 in email renewals: Get the message opened.

Not an easy accomplishment, no matter who your audience is. Certainly, harried business readers are increasingly likely to make a split-second decision to discard any email that's perceived as spam, or of no real relevance to their jobs.

But some business-to-business circulators report achieving significant response improvements, at very little cost, through subject-line testing.

For instance, CMP Media's Technology Solutions Group tests eight to 10 different subject lines in all of its titles' controlled renewal efforts (generally, each effort is sent to about 125,000 names). "It's so easy ...

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