Article: Universal Salvage in pole position of eBusiness Race - fuelled by KANA's eCRM vision; UK's leading car breaker offers insight into how to use the web to its full advantage, joining customers, departments, branches, partners and suppliers together on KANA's visionary eCRM platform.

M2 PRESSWIRE-12 November 2002-KANA: Universal Salvage in pole position of eBusiness Race - fuelled by KANA's eCRM vision; UK's leading car breaker offers insight into how to use the web to its full advantage, joining customers, departments, branches, partners and suppliers together on KANA's visionary eCRM platform (C)1994-2002 M2 COMMUNICATIONS LTD

RDATE:11122002

Slough, Berks -- KANA (NASDAQ: KANA) a leading provider of customer-centric eCRM solutions, today announces that Universal Salvage, the leading vehicle services provider, is set to dramatically enhance operational efficiency and cut costs, by implementing KANA Contact Center throughout its ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!