Article: Report Rips Texas Agency on Handling of Complaints about Mobile Homes.

By Adolfo Pesquera, San Antonio Express-News Knight Ridder/Tribune Business News

Dec. 6--Consumers Union blasted the Texas agency responsible for handling consumer complaints about mobile home defects in a study released this week.

The Texas Department of Housing and Community Affairs, which oversees installation and regulation of factory-built houses, generally refuses to consider complaints, the Consumers Union study said.

It also demands information beyond what is required by law to process complaints, according to the report, "Paper Tiger, Missing Dragon," and almost never fines the manufacturers, installers or retailers.

Of ...

Related newspaper, magazine, and journal articles:

Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!