Article: Stepping forward: with value-added services now the rage, two steppers say their foothold in the supply chain is stronger than ever--and they want to prove it. (Pro Watch).

George Pattee sees the window industry moving toward a one-step, direct supply chain. "There used to be a lot of two-step distributors in the window chain," says the CEO and president of The Parksite Group, a Batavia, Ill.-based two-step distributor of specialty building products. "But all they were doing was quoting price and delivering product. Manufacturers and dealers will never see the value in that."

Indeed, Pattee is quick to note that Parksite is a sales, marketing, and distribution company. "All of those words are very critical," he says. "A traditional building products distributor concentrates solely on inventory, delivery, and credit."

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