Article: Supplier development practices: product- and service-based industry comparisons.

INTRODUCTION

Across industries, firms increasingly assign greater responsibility to suppliers in order to produce innovative, high-quality products at a competitive cost and in a timely fashion. To ensure that suppliers are capable and continuously improving, buying firms may engage in supplier development. In this study, supplier development is defined broadly: any effort of a buying firm to increase the performance of a supplier. This definition encompasses a variety of supplier activities including supplier assessment and feedback, the use of supplier incentives, competitive pressure, and direct involvement activities that may include supplier training and ...

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