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Article: DENSO Navigation System Earns Highest Customer Satisfaction Ranking in a Tie, Reports J.D. Power and Associates; Also Ranks Third and Ties for Fourth.
- Article from:
- PR Newswire
- Article date:
- January 15, 2003
CopyrightCOPYRIGHT 2003 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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DETROIT -- DETROIT, Jan. 15 /PRNewswire/ -- The DENSO navigation system equipped on the Lexus GS Series earned a top ranking in overall customer satisfaction in the recently released J.D. Power and Associates 2002 Navigation System Usage and Satisfaction Study(SM). DENSO tied for the top ranking with Alpine.
In addition, the DENSO navigation system in the Lexus ES 300 earned a third place ranking and fourth place was a tie between DENSO systems in the Lexus RX 300 and the Toyota Prius.
According to J.D. Power and Associates, the study focused on overall navigation system satisfaction based on performance and layout as well as system design and ...