Article: Tour operator can't dodge lost bags law.(Column)

Byline: FENTON BRESLER

A weekly column on the legal aspects of money, and the problems it can bring

E. H. writes: I went on a week's holiday to Cyprus with a well-known tour operator recently. When we arrived, my suitcase was missing. Since I had no clothes except those I travelled in (tracksuit bottoms, thick jumper and trainers) and they were unsuitable in temperatures of about 90 degrees, the courier told me to buy clothes for a day. But I could only find two skirts and tops as the shops had mainly winter clothes.

It completely ruined our holiday: we could not go to the pool and could not go out in the evenings as the clothes I had bought ...

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