Article: Quality expert fear negative impact of Baldrige Award; Crosby fears selection criteria will have negative impact on quality. (Philip Crosby, Malcolm Baldrige National Quality Award, Philip Crosby Associates Inc.)

QUALITY EXPERT FEARS NEGATIVE IMPACT OF BALDRIGE AWARD; CROSBY FEARS SELECTION CRITERIA WILL HAVE NEGATIVE IMPACT ON QUALITY

WASHINGTON, Dec. 11 /PRNewswire/ -- The Malcolm Baldrige Award for Quality will have an overall negative effect in terms of improving quality according to a man who has counseled every major division winner of the Baldrige Award. This year's Baldrige Award winners will be presented their awards by President Bush in a Thursday morning ceremony in Washington, D.C.

"The Baldrige Award is a good news, bad news idea," says Philip Crosby, chairman of Philip Crosby Associates, Inc., the world's largest quality management consulting ...

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