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Article: Globecomm Selects CosmoCom ACD Technology For Its New Agility Deal; Long Island Companies Team Up for IP-Over-Satellite Disaster Recovery Solution.
- Article from:
- Business Wire
- Article date:
- January 27, 2003
CopyrightCOPYRIGHT 2003 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Business and Technology Editors
HAUPPAUGE, N.Y.--(BUSINESS WIRE)--Jan. 27, 2003
CosmoCom, Inc., the leading provider of IP-based, next generation contact center platforms, today announced that CosmoCall Universe was selected as the automatic call distribution (ACD) platform supporting the newly expanded agreement between Globecomm Systems Inc. and Agility Recovery Solutions.
Globecomm provides global end-to-end satellite-based communication solutions from its Long Island teleport, and Agility is the premier provider of on-site recovery and business continuity solutions across the US and Canada. Under their agreement announced on January 9, ...