Article: Quality management systems provide documentation framework for focusing industry on consumers. (Special Report).(Industry Overview)

Current trends suggest consumers will have an even greater voice in the products they purchase in the future and that industry stands to lose market share if it ignores those demands.

The dairy industry has long been committed to quality. Dairy producers in partnership with processors and government inspectors have provided consumers a wholesome, safe, nutritious product.

Perhaps the most significant development was milk pasteurization. In the U.S., the current pasteurized milk ordinance (PMO) can be traced to federal efforts in 1924 to assist Alabama with developing criteria for the sanitary handling of milk and dairy products.

Today, the PMO ...

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