Article: Chrysler: Certified sales help image.(Used Cars)(Chrysler's certified used-vehicle program is part of its strategy to build better-quality new vehicles)

Byline: Arlena Sawyers

The Chrysler group says its certified used-vehicle program is a key part of a strategy to build new vehicles to rival Toyota in reliability and quality within five years.

Jim Schroer, vice president of global sales and marketing, says the program is less about making money and more about polishing the company's battered quality image.

Chrysler group CEO Dieter Zetsche ``has said publicly that we will have reliability and quality equal to or better than Toyota within five years,'' Schroer says. ``We're closing in faster than the public realizes.

``Until you break out and establish a reputation for reliability, ...

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