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Article: Survey Rates Expedia, Travelocity as Best Sites for Online Air Booking.

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Knight Ridder/Tribune Business News
Article date:
March 4, 2003
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By Paula Crouch Thrasher, The Atlanta Journal-Constitution Knight Ridder/Tribune Business News

Mar. 4--Expedia and Travelocity are the best sites for booking airline tickets online, with Orbitz running close behind, according to the latest evaluation by ConsumerReports.org and Consumer WebWatch.

Six Web sites --- Cheap Tickets, Expedia, One Travel, Orbitz, TravelNow.com and Travelocity --- were judged on their privacy and security policies, customer service, clear disclosure of advertising relationships, usability and content. The winners were praised for promising to maintain customer privacy, enabling easy navigation through the site and ...

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