Article: Washington Federal Reaps Big Returns on Investment With Technology That Adapts To Conservative Business Practices; Installation of Benchmark Data's Online Real-Time Processing Customized With Simple Teller Platforms Seamlessly Replaces 20-Year-Old Homegrown System.

SEATTLE -- SEATTLE, April 7 /PRNewswire/ -- If 2002 was a "bad year" for the economy in the Pacific Northwest, you could not prove it by Washington Federal Savings. The publicly traded $7.4 billion thrift posted record earnings of $143,954,000 -- a 27 percent increase over the previous year -- and paid its 79th consecutive quarterly dividend.

Roy M. Whitehead, Chief Executive Officer of the eight-state, 115-branch organization credited the success to falling interest rates and the company's long-term focus on cost efficiency and interest rate risk management. Ironically, during the fiscal year that ended in September 2002, Washington Federal also rolled out a ...

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