Article: Formation Systems' Optiva Decreases Product Delivery Time for RPM Wood Finishes Division.

Business Editors/High-Tech Writers

SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--April 14, 2003

Leveraging the Optiva Request Module Sales Team

Now Provides Products to Customers in Significantly Less Time

Formation Systems, a leading provider of product lifecycle management (PLM) solutions, today announced that RPM Wood Finishes Group has deployed the Optiva Requests module to improve the process of delivering customers the new products they request. The sales team within Wood Finishes can now more quickly respond to the 125 requests per week it receives for new products, delivering the products to customers in significantly less time than it ...

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