Article:

THIS ELECTRONIC VERSION MAY DIFFER SLIGHTLY FROM PRINTED VERSION

Cassandra Gorman laughs as she takes a call from a patient and makes an appointment at the Munster office of Dr. Robert Cornwell.(PHOTO - Color) (STEPHANIE DOWELL/POST-TRIBUNE)

Who she is: Office manager for Dr. Robert Cornwell in Munster; lives in Valparaiso How long have you had this job? "I've been at this office for 4 years. I've worked for Dr. Cornwell for 5 years."

Job duties: "I'm the office manager, but I'm also the phlebotomist. I'm a trained medical assistant. I do vitals. I answer the phones. I do billing and coding. I do the EKGs. I take all of the blood. I do everything. I file. I do it all."

This isn't typical of ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!