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Article: He can't get the camera, can't get gift card credit
- Article from:
- Chicago Sun-Times
- Article date:
- March 14, 2008
- Author:
CopyrightCopyright (c) 2008 Chicago Sun-Times, Inc. (Hide copyright information)
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Dear Fixer: I ordered a camera and memory card from Dell on January. It was to be delivered within three to five business days. I paid in full using a credit card and a $100 Dell gift card.
The memory card was delivered in three days. I checked Dell's Web site for the status of the camera. It indicated the camera was in production, which means the camera was being built to my specifications -- which didn't make sense, since it was a prepackaged, basic camera.
On Feb. 4, I received an e-mail saying that it was shipped that day. I was patient until Feb. 17, when I wrote my first e-mail to Dell inquiring as to the whereabouts of my camera. I explained it was to be a gift and that I had needed ...