Article: Net Promoter European Conference Highlights Practical Approaches for Improving Customer Loyalty

Article: Customer Loyalty Professionals Exchange Best ...
Business Wire;  February 1, 2007 ;     700+ words ... ... approaches for improving customer loyalty with the Net Promoter([R]) Discipline ... subjects related to customer loyalty and Net Promoter. The conference ... developed the Net Promoter([R]) customer loyalty metric with Fred ...

Article: First Ever European Net Promoter(R) Conference for ...
Business Wire;  May 2, 2007 ;     700+ words ... ... Ever European Net Promoter([R]) Conference for Customer Loyalty Professionals ... for improving customer loyalty with the Net Promoter Discipline ... developed the Net Promoter([R]) customer loyalty metric with Fred ...

Article: Inaugural Net Promoter(R) Customer ...
Business Wire;  November 27, 2006 ;     700+ words ... ... Interest in the Net Promoter Score as an overall measure of customer loyalty has grown rapidly ... have applied Net Promoter to improve customer loyalty across a broad ... developed the Net Promoter[R] customer loyalty metric with ...

Article: Satmetrix Reveals Findings on Cultural Differences in ...
Business Wire;  February 22, 2007 ;     700+ words ... ... This allows customer loyalty professionals ... available for the Net Promoter[R] Score (NPS), the Satmetrix Customer Loyalty Index (CLI ... developed the Net Promoter([R]) customer loyalty metric with Fred ...

Article: Satmetrix Releases Enterprise Version 11.1 of Customer ...
Business Wire;  March 1, 2007 ;     700+ words ... ... and trustworthy customer loyalty information to ... expanded support for Net Promoter([R]) charts ... measurably improve customer loyalty. The company ... developed the Net Promoter([R]) customer loyalty metric with Fred ...

Article: Satmetrix to Sponsor Second Annual Net Promoter(R) ...
Business Wire;  December 4, 2007 ;     700+ words ... ... related to customer loyalty. Net Promoter is an innovative ... netpromoter.com. Net Promoter has rapidly ... for measuring customer loyalty. As well known ... successful customer loyalty programs using Net Promoter. "The Net ...

Article: Virgin Media Selects Satmetrix to Implement a Net ...
Business Wire;  November 12, 2008 ;     700+ words ... ... in enterprise customer loyalty solutions and co-developer of Net Promoter[R], is enabling ... technology with the Net Promoter discipline ... the value of customer loyalty across all touch ... measurably improve customer loyalty and link these ... developer of ...