Article: U.S. Army Training Support Center Deploys RightNow CRM


Wireless News
04-01-2009
U.S. Army Training Support Center Deploys RightNow CRM
Type: News

Using RightNow Technologies customer relationship management (CRM) solutions, U.S. Army Training Support Center (ATSC) provides timely and consistent Army training support to soldiers and civilians anytime, anywhere, via phone, web, and email.

With RightNow, ATSC is able to use subject matter experts, across an integrated network, to provide accurate information to both soldiers and civilians. For example, using RightNow:
- More than 300 agents and subject matter experts in 33 Army centers and schools support military and civilian training programs with information around self-development, ...

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