Article: Acme Packet and Nice Systems Release Call-Recording Session Replication Solution


Wireless News
04-24-2009
Acme Packet and Nice Systems Release Call-Recording Session Replication Solution
Type: News

Acme Packet, a provider of session border control solutions, announced a new joint solution with business partner Nice Systems that supports session recording in IP contact centers and unified communication (UC) environments.

Utilizing the Session Initiation Protocol (SIP) standard, the joint solution leverages Acme Packet's ability to replicate multiple IP sessions including voice, video and instant messaging and Nice's session recording and analytics expertise to provide IP contact center customers with a secure and flexible solution to meet their current and future needs. ...

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