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Article: HOME USERS AREN'T SO SATISFIED WITH THEIR MOBILE PHONES

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AsiaInfo Services
Article date:
January 25, 2002
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Home Users aren't So Satisfied with Their Mobile Phones

CHINA, Jan 25, 2002 (AsiaPort via COMTEX) -- Generally speaking, market competition forces enterprises to try their best to improve products quality and services. However, China's mobile phones users haven't yet benefited from this "law".

According to a research recently conducted by DATASEA (a market research company), the satisfaction index of mobile phones users is surprisingly low -- not only much lower than that of household commodities like air conditioners and PC, but even lower than that of some commercial IT products such as commercial computers.

The surveyed is composed of 33 of Nokia mobile ...

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