Article: Fed: Bad communication could be causing medical errors

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Fed: Bad communication could be causing medical errors

A study has found medical staff at hospital emergency departments are having to concentrate on too many things at once and this could be causing clinical errors.

Professor ENRICO COIERA of the University of New South Wales says multi-tasking and constant interruptions are creating a communication traffic jam for doctors.

He says this is creating a potent cocktail and a potential source of error.

He's found the communication load occupies about 80 per cent of clinicians' time, a third of the load being taken up with interruptions.

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